Diagonal values and respects people's privacy, rigorously protecting the personal data of employees, customers and partners. In compliance with Law No. 13,709/2018 (LGPD), we have developed our General Data Protection Policy, which details how we collect, use and preserve this information, ensuring security and transparency.
At Diagonal, we are committed to an ethical, transparent and trustworthy environment. The Ethics Channel is a safe way to report fraud, harassment and other violations of our Code of Ethical Conduct. We guarantee that all reports are treated confidentially, impartially and responsibly. We protect the whistleblower and ensure that the facts are properly investigated, as their participation is essential in this collective construction.
You can get in touch through the following channels:
Employees, third parties, suppliers, customers and the community in general.
Information can be reported via the websitehttps://diagonalsocial.becompliance.com/canal-etica/canal-denuncias, Intranet, or 0800-591-3457, Monday to Friday, from 9 a.m. to 6 p.m., except public holidays).
A Be Compliance, an independent company specializing in research and business intelligence.
Yes, there is absolute confidentiality and appropriate treatment of each situation reported.
Reports can be identified or anonymous. If the complainant chooses to remain anonymous, there is no possibility of identification.
Your identity will be kept confidential. This type of report is made when you choose to identify yourself, and your data is protected according to the LGPD. A protocol is generated to monitor progress. Avoid discussing the matter with other people to prevent leaks.
Complaints are received by Be ComplianceThe Compliance department is responsible for independently screening and analyzing the reports. After this stage, the cases are made available on the platform and dealt with by the Compliance area, which conducts the investigation, guaranteeing confidentiality and impartiality throughout the process.
If the complaint is found to be justified, the Compliance Committee will define the applicable disciplinary measures and demand their execution.
Diagonal's Compliance Program and its policies are pillars of our governance. We guide decisions, strengthening the ethical culture and promoting responsible conduct and transparency in all actions. We monitor risks, ensure compliance with the Code of Ethical Conduct and maintain secure reporting channels. Acting ethically, responsibly and with respect for people is what drives us.
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To achieve high performance within the scope of the organization, maintaining an innovative and differentiated stance, through the commitment and participation of its employees and partners with the continuous improvement of the Integrated Management System (IMS), methodological, integrated and participatory processes, ensuring full customer satisfaction. Diagonal is committed to providing safe and healthy working conditions, eliminating hazards and reducing risks to prevent occupational illnesses. We implement sustainable practices that minimize environmental impact, preventing pollution and using resources responsibly and conscientiously, always in compliance with applicable legal and environmental requirements.
(See 00 of 30.09.24)
Click to view our certifications:
We have been ISO 9001 certified since 2000.
In 2024, we certified our Integrated Management System (IMS) by the CBG Certification Body, in accordance with NBR ISO 9001, ISO 14001 and ISO 45001, with quality, sustainability and occupational safety standards:
NBR ISO 9001:2015 - Quality Management: Ensuring the continuous improvement of our products and services, meeting customer requirements and promoting customer satisfaction.
NBR ISO 14001:2015 - Environmental Management: Adopting sustainable practices to minimize environmental impacts, improving our environmental performance and complying with regulations, contributing to the preservation of the environment.
NBR ISO 45001:2018 - Occupational Health and Safety Management: We maintain a safe and healthy working environment, preventing accidents and occupational illnesses and promoting the well-being of our employees.
Since the year 2007 we obtained this certificate "Level 6", for equivalence to ISO 9001.
In 2024 we went through the recertification of our Integrated Management System (IMS) and obtained the renewal of our QUALIHAB Certificate from the CBG Certifying Body, with an updated scope.
This certificate establishes a system of evolutionary qualification suited to the specific characteristics of companies operating in the construction sector and CDHU service providers, with the aim of contributing to the evolution of quality in the sector.
We have been certified as a B Corporation since 2019.
Last recertification in 2024 - Current score: 96.6.
Organization: System B
We are part of a worldwide movement of companies that believe in the power of business to solve society's complex social and environmental problems.
Being B means being a better company for the world and working towards a new, more inclusive and sustainable economy
Provision of services: construction management; consultancy, training and technical advice to public authorities and private companies; execution of specialized technical services in land regularization of social interest (Reurb-S) and specific (Reurb-E); management and execution of integrated social work in vulnerable territories; resettlement; development of socio-economic, urban planning, environmental and land surveys and diagnoses; preparation and implementation of sectoral, master and integrated action plans; social dialogue, stakeholder engagement and social crisis management.
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We have always been concerned with compliance policies and corporate citizenship.
The Code of Ethical Conduct is an important tool that consolidates the values, principles, and standards that guide our professional conduct.
This policy must be followed by all employees, partners, suppliers, clients, and service providers who work with Diagonal, regardless of the company or hierarchical level.
